Now more than ever, IT support has become one of the primary frontiers of businesses. This essay published on Bit Rebels has some interesting insights why you should consider outsourcing it entirely. It’s titled The Benefits of Hiring an IT Support Company.
In it, Ricky Davies shares some perspectives on the value of outsourcing IT support. This one’s particularly thought-provoking:
Most managed IT support companies will offer 24/7 around the clock services which mean there is little business disruption if your infrastructure was to stop working for whatever reason, and depending on your service level agreement fixes can be made very quickly whether its new hardware or software that needs to be installed.Ricky Davies
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